Team Select Home Care

  • Client Services Representative

    Job Locations US-CO-Aurora
    Posted Date 4 weeks ago(12/20/2018 7:20 PM)
    Job ID
    2018-1703
    # of Openings
    2
    Category
    Administrative/Clerical
  • Responsibilities

    DEFINITION:

    The Client Services Representative (CSR) is a full-time hourly, non-exempt employee who performs multiple tasks for a patient population in an office of the Long-Term Home Health Division. 

     

    LINE OF AUTHORITY: 

    Reports directly to the Client Services Supervisors and indirectly to the Manager of Operations and the local Agency Administrators.

     

    SPECIFIC DUTIES:

    • Assists the CSS’s in maintaining a current awareness of the abilities and limitations of each field/external staff in collaboration with Clinical Supervisor
    • Demonstrates knowledge and adherence to the policies and procedures of Team Select.  Works under the supervision of the CSS to learn/perform cost containment, and utilization of staff within guidelines
    • Collaborates with the CSS’s to learn to identify and solve problems with initiative and good judgment to reach quality decisions
    • Maintains rapport with clients and employees and  effectively promotes harmonious interpersonal relationships
    • Meets all  deadlines on special projects as assigned
    • Maintains confidentiality of all employee, patient/client and company issues
    • Adheres to and promotes the Compliance Plan
    • Performs all other job duties as assigned
    • Responsible for tasks of input of schedules and payroll with verifications.
    • Assists with staff recruitment duties per CSS
    • Assists the CSS with office tasks; phones, supplies, device training

    Qualifications

    QUALIFICATIONS:

    • Bachelor degree in Business/Marketing/Communications/Provider Relations preferred
    • Demonstrated leadership capabilities
    • Excellent public relations ability, interpersonal skills, and professional telephone manner
    • Complies with accepted professional standards and practice
    • Excellent organizational skills with attention to details
    • Excellent business decorum and appearance
    • Excellent computer skills

     

    Team Select Home Care reserves the right to change the above job description and qualifications without notice.

     

    Team Select Home Care will not discriminate against the candidate on the basis of race, color, religion, national origin, sex, sexual preference, disability, political belief, veteran status, age or any other status protected by law.

    Team Select Home Care is an employment-at-will employer.

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